This Privacy Policy describes how 369 Gold Game (“Platform”, “We”, “Us”, “Our”) collects, uses, stores, processes, and protects personal and financial information of users (“User”, “You”) who access or use the Platform.
By registering, accessing, or using the Platform, you consent to the collection and use of information in accordance with this Privacy Policy. If you do not agree with this Policy, you must discontinue use of the Platform immediately.
This Privacy Policy applies to:
The official website of 369 Gold Game
Mobile applications (Android / iOS)
All related services, features, tools, and communication channels
This Policy should be read in conjunction with the Platform’s Terms & Conditions, Refund Policy, and other applicable policies.
We may collect the following personal information during registration or usage:
Full name
Mobile number
Email address
Date of birth
Gender (if provided)
Address details (if required for verification)
For compliance, security, and withdrawal processing, we may collect:
Government-issued ID details (Aadhaar, PAN, or equivalent)
KYC documents and verification status
Bank account details or approved payout instrument details
KYC information is collected strictly for legal, compliance, and fraud-prevention purposes.
Deposit and withdrawal transaction records
Wallet balances and gameplay earnings
Payment gateway transaction IDs
Bank or UPI reference numbers
We do not store sensitive banking credentials such as ATM PINs or passwords.
We may automatically collect:
IP address
Device type, operating system, and app version
Browser information
Log files and usage timestamps
Crash reports and performance diagnostics
This data is used solely for security, analytics, and service improvement.
User information is collected and used for the following purposes:
Account creation and management
Identity verification and KYC compliance
Processing deposits and withdrawals
Preventing fraud, abuse, and multiple accounts
Customer support and dispute resolution
System analytics and platform optimization
Legal and regulatory compliance
We do not collect data beyond what is necessary for these purposes.
369 Gold Game implements reasonable technical, administrative, and organizational safeguards to protect user data, including:
Secure servers and encrypted databases
Restricted internal access on a need-to-know basis
Secure communication protocols
Regular monitoring for unauthorized access
While we take strong measures to protect data, no digital system can guarantee absolute security. Users acknowledge and accept this inherent risk.
User data is not sold, rented, or traded to third parties.
Information may be shared only when necessary, including:
With payment gateways and banking partners for transaction processing
With KYC service providers for identity verification
With legal or government authorities when required by law
With internal service providers bound by confidentiality obligations
All third-party access is limited strictly to the intended purpose.
The Platform may use cookies or similar technologies to:
Maintain session continuity
Improve user experience
Analyze platform usage trends
Users may restrict cookies through browser settings; however, certain features may be affected.
Users have the right to:
Access their personal information
Request correction of inaccurate data
Update profile details through authorized channels
Withdraw consent by discontinuing platform usage
Users are responsible for ensuring that the information provided is accurate and up to date.
User data is retained only for as long as necessary to:
Fulfill contractual obligations
Comply with legal and regulatory requirements
Resolve disputes or enforce agreements
Even after account closure, certain records may be retained as required by law.
Upon account deactivation:
Access to the Platform is revoked
Withdrawable balances must be settled as per rules
Certain data may be retained for compliance and audit purposes
Complete data deletion is subject to legal and regulatory constraints.
The Platform is strictly intended for users 18 years of age or older.
We do not knowingly collect information from minors. Any account found to belong to a minor will be terminated immediately.
369 Gold Game shall not be liable for:
Unauthorized access caused by user negligence
External cyber-attacks beyond reasonable control
Data loss due to third-party service failures
Users are responsible for maintaining account confidentiality.
The Platform reserves the right to modify or update this Privacy Policy at any time.
Changes will be effective immediately upon publication. Continued use of the Platform constitutes acceptance of the revised Policy.
This Privacy Policy shall be governed by and interpreted in accordance with the laws of India.
Any disputes arising under this Policy shall fall under the exclusive jurisdiction of competent Indian courts.
For privacy-related queries, users may contact the official support channel provided on the Platform. Requests submitted through unauthorized channels will not be considered valid.
By accessing or using 369 Gold Game, the user acknowledges that they have read, understood, and agreed to this Privacy Policy.